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| Frequently Asked Questions |
What is GetOneFree?
GetOneFree is a new service that provides exclusive offers and promotions from great local dining, service, and entertainment venues - all delivered as text messages to your mobile phone.
Will GetOneFree work with my mobile phone? Do I need an iPhone?
Practically any phone will work. If you have a text messaging plan with your mobile phone service, you can receive GetOneFree deals!
How do you get such great deals?
Smart local business owners want to encourage an active group of passionate local customers, so they provide us with great deals to offer you. The result: GetOneFree members get to experience new dining, service, and entertainment venues at great prices and local businesses get to show off their stuff to new customers. Everybody wins.
Why my phone?
Your phone is the best way to receive GetOneFree deals for a bunch of reasons:
1) You'll be notified instantly when a new deal arrives.
2) As long as you have your phone, you have your deals with you. No more carrying around coupons clipped from newspapers or printed from the computer - if you can remember to bring them! Your GetOneFree deals go where you go.
3) Redeeming a deal is as simple as showing up to the establishment with your phone!
Wow, cool. So how does it work?
Just sign up on any GetOneFree community website and you're all set! Enter your mobile phone number and profile, and choose the categories from which you want to receive GetOneFree deals.
What kind of deals will I get?
Each deal will be different, but all share a common trait: they're really great, and you won't find them anywhere else.
Does everyone receive the same deals?
No. Participating establishments choose how many GetOneFree members to send their deals to: it can be anywhere from 100 subscribers to 10,000 or more! In other words, a certain establishment's deal may only reach a fraction of the entire GetOneFree member list. So, if you and a friend each signed up to GetOneFree, you might each receive deals from different establishments in any given week.
How many will I get?
You will receive no more than 2 deals each week for each category that you select. Some weeks you might receive one deal. Some weeks you may receive none. But you'll never receive more than two from any category.
How do I redeem a deal?
Just show the store staff your GetOneFree deal (the actual text message on your phone) when you arrive at the establishment. They will note the 6-digit coupon code embedded in the message and verify it using our automated system. Or, if you have a web-enabled phone you can just click on the link embedded in the text message, when asked to by the store staff. Please note that only one deal per table is redeemable at most restaurants.
Can I redeem the same deal more than once?
No, each deal is only redeemable once.
Does a deal apply to just me or to my friends and family too?
Each deal applies to only you, unless it says otherwise in the text message. So tell them to sign up to GetOneFree, too!
Can I forward a deal to my friend?
No, you cannot. Only valid GetOneFree deals will be accepted at the establishment. Valid deals will always display the phone number 75667 as the "sender" of the text message.
I accidently deleted a deal from my phone. Can you send it to me again?
There are three answers to this question: (1) Due to the complexity of pushing deals to mobile phones and the high number of GetOneFree members, once a "push" deal gets sent out we are unable to re-send it. (2) You can always "pull" an Instant Deal again if you accidentally deleted it. (3) BOGO Deals may be re-sent to your phone from within your Account page on the GetOneFree website.
Are GetOneFree text messages free?
GetOneFree does not charge its members to use the service. As always, your standard text messaging and data rates may apply.
How do I get my favorite local business to sign up?
Tell them to visit their local GetOneFree website and click the "Sign Up Your Business" link at the bottom of any page.
How can I stop receiving GetOneFree deals?
Simply reply to any GetOneFree message with the opt-out word appearing in the message.
Who's the brains behind this operation?
GetOneFree is a service of Skoop!, a Long Island-based mobile marketing company.
I have a question.
We have the answer. Send us your questions and comments right here.
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